All products sold by Green LED MFG. have a warranty period.
LED Modules – 5 years from date of original purchase
LED Power Supply – 3 years from date of original purchase
LED Cooler/Display Lighting – 3 years from date of original purchase
LED T8 Tube Lighting – 3 years from date of original purchase
LED Neon Flexible Rope Lighting – 3 years from date of original purchase
LED Displays – 3 years from date of original purchase
Green LED MFG. will honor this warranty on any products that fail during normal use due to manufacturer’s defect and have beeninstalled and connected properly.
Green LED MFG. warrants that the products or service purchased from Green LED Mfg. are free from manufacturing defects in material and workmanship under normal use and service for the warranty period as stated above to the original end user. Warranties do not extend beyond the original end user. Claimant must furnish proof of date of purchase. Green LED MFG. will provide replacement goods or services, or may opt to reimburse the purchase price if that is infeasible. Green LED MFG.’s. sole liability with respect to any defect shall be for the replacement or repair of the defective goods or services.
List of exemptions to the policy:
Damage due to mishandling or abuse of the product.
Not using a voltage regulated power supply to connect LEDs products or controls.
Connecting LEDs to the wrong Output Voltage.
Example: connecting a 12VDC system to a 6VDC power supply.
Improper connection of power supplies, LED products or controls.
Connection of LED products or controls directly to any A/C power source.
Connecting Power Supplies backwards to an A/C power source.
Example: connection the 12VDC output of power supply to the A/C input line.
Water damage to non-waterproof products.
Electrical power surges.
Note: It is recommended that if there is a possibility of power surges then you should consider a surge protector for the incoming A/C power line.
Damage from Lighting or Electrical Storms.
Acts of God.
Example: hail, flooding, tornado, fire, wind.
Products or electronic components that have been modified by the user.
Products used for purposes other than intended and directed.
Products damaged by connection to LED systems or components not purchased from GreenLEDMFG.